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Powerful ROI outcomes reporting from Ceridian: Health & Productivity Solutions

When you get ready to invest your hard-earned dollars, you're probably careful to put your money into an investment that's going to show a good return. The same goes for your company. In today's competitive business environment, where money is tight and expectations are high, return on investment (ROI) has never been more important.

"Smart companies, like smart consumers, demand that value be demonstrated clearly, consistently, and in ways that have real meaning," says Catherine Macpherson, product manager for Ceridian Health & Productivity Solutions. "And ROI reporting is another area in which Ceridian unmistakably sets itself apart. It's exciting to see HR managers, payroll administrators and benefits specialists take advantage of our strong ROI tools to bring strategic value to their organizations. These professionals find that when they present outcomes-oriented documentation -- when they can show real impact to the bottom line -- their organization takes notice."

HR: Where "soft skills" meet hard dollars
In organizations large and small, HR is the place where the financial benefits of health and productivity solutions become most apparent. "People are a company's most important asset," says Macpherson. "That's why programs that help people become more productive have such immediate impact on a company's bottom line. When you can provide employees with services that really work, you reduce their health claim costs.
You reduce absences. You improve on-the-job performance. You even strengthen compliance with FMLA and state laws. But you must be able to demonstrate how quickly these health and productivity solutions pay for themselves. And that's where Ceridian really shines."

Outcomes knowledge makes all the difference
Macpherson recommends taking a hard look at ROI. "Enrollment and demographic statistics are great," she says, "but they don't tell you a thing about what's important -- behavior change. Ceridian customers know that effectiveness is measurable. They trust our outcomes-oriented approach."

"At Ceridian, return on investment is determined using a combination of proven methods," Macpherson says. "Peer-reviewed studies provide assumptions about medical and pharmaceutical cost savings, as well as productivity savings. We also use the statistics gathered from our own experience to determine the percent of participants who actually make a behavior change. The result is ROI calculations that are demonstrated, quantifiable and directly tied to program outcomes. This means we can speak with confidence about ROI. We measure outcomes. We quantify savings. We don't have to guess like other companies do."

Demonstrated ROI: An example
"You're right to ask exactly how much value your outsourced solution provides," says Macpherson. "Substance is what it's all about. Ceridian believes that every customer deserves ROI data that's both measurable and meaningful.

"At Ceridian, we don't need to assume because we measure metrics for all of our programs and use that data in our ROI calculations," Macpherson continues. "Ceridian has a long and successful history with health and productivity programs. Because of our years of experience and the quality of our data, we -- and our customers -- have full confidence in our calculations."

Macpherson gives an example of outcomes-oriented reporting for organizations that use Ceridian Health & Productivity Solutions to help employees manage their weight. "Our ROI reporting is based on peer-reviewed data and results from our work with 12,000 program participants," she says. "This reveals that excess medical and pharmacy costs equal $227 per Body Mass Index unit per participant per year. Measurable data shows that an organization can expect annual productivity savings of $90 per participant per year. That means projected savings per participant per year are an impressive $396. Our customers discover that their return on investment increases from 1.8 in the first year of the program to 4.2 in the fourth year. It's a powerful argument for health and productivity initiatives in the workplace."

As HR professionals take on a more strategic role, they're right to ask questions about programs intended to assist their workforce. They demand -- and deserve -- quantifiable ROI calculations. Macpherson puts it best: "When workplace programs quickly pay for themselves, money is saved right from the start. Employees are healthier and more productive. Everybody wins. And hard data proves it."

Contact your Ceridian representative to learn more about Ceridian's Health & Productivity Solutions.