Customer No./ID

Your Customer Number or ID is in the form ABCDE-1234 (five capital letters, a dash, and four numbers). This is the number that uniquely identifies you to our the Ceridian Payroll System (Signature® ) mainframe engine when you transmit your payroll, so it is contained in your Ceridian software. This number is also used to identify you as a Ceridian customer when you register on this Web site. If you have multiple Customer Numbers/IDs, please provide only one.

Please note: This is not your PSID.

To find your Customer No./ID:

Angle-HR and Phone-In Customers
Please contact your Ceridian support representative.

HR/Payroll Web (eSource)
From HR/Payroll Web, choose System > Payroll > Register.
Your number will appear in the Customer ID field.

HR/Payroll Access/SQL/Assist (Source 500)
From HR/Payroll, open System Manager.
Choose Payroll > Communications.
On the Communications Setup window, find the Customer ID near the top of the window.

Source 100 HR/Payroll for Windows
From the Source 100 main menu, choose Setup > System Configuration.
Find the Customer No. in the right side of the window .

Encore 4.x or Ensemble 2.x (Integrated HR/Payroll for DOS)
From the Encore or Ensemble main menu, choose Utilities > Communications > Setup.
Find the Customer No. in the upper left corner of the screen.

Orchestrator Encore 3.x
From the Encore main menu, choose Communications Utilities > Communications Setup.
Find the Customer No. in the upper left corner of the screen.